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Service.

Explore our support materials, including documents and videos. Have inquiries or require assistance? Our dedicated team is available to provide guidance and support whenever you need it.

24-Hour Support

We're here for you around the clock, ready to assist whenever you need us. Your satisfaction is our priority, 24/7.

Support Videos

Take a look at our library of video tutorials to get the most out of your product.

User Manual

Take a closer look at the GT series. Below you can find User Manuals for GT60 Core Alignment and GT40 Cladding Alignment.

Here to Support You

Explore our support and product videos, tailored to meet your needs. Whether you’re seeking troubleshooting guidance or eager to learn more about our products, our video library is here to assist you every step of the way.

FiberMaster Product Video
FiberMaster Fiber Cleaver Product Video
Splicing Operation

Support
When you Need it Most

Our technicians are armed not just with technical expertise, but also with empathy and understanding. They don’t just fix issues – they elevate experiences, one customer at a time.

Problems Solved with our Technicians 0%

Setting New
Industry Standards

Our technicians are not just problems solvers; they’re here to make your day a little brighter and your tech experience a smoother. Feel free to get in touch if you need our support, we are more than happy to help.

GT
Uncompromised Quality

Core and Cladding Alignment Fusion Splicers. Designed for user’s ease, whilst ensuring the highest quality and precision.

Redefining Industry
Excellence

The GT series offers Fast Splicing & Heating times, providing clear and precise splicing results. Ideal for both novice and experienced technicians, the GT series balances cost-effectiveness with superior quality, making it the smart choice for your splicing needs.

Always Supported with the
Highest Performance.

Technical Support

Experience reliable technical support with expert guidance to keep your systems running smoothly.

Video Tutorials

Learn at your own pace with our easy-to-follow video tutorials, designed to guide you through every step.

General Inquiries

    Call Us

    +44 0000 000 000

    Assistance hours:

    Monday - Friday, 8am to 5pm GBT

    Live Chat

    The live chat button will appear on the bottom right corner of your screen as a DBtek expert becomes available.

    Assistance hours:

    Monday – Friday, 8am to 5pm GBT

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