Technical Support
Find assistance, aftersales support, training, and technical resources all in one place.
Maintenance &
Operational Videos
Explore a wide range of maintenance and operational tutorials for your DBtek equipment on our YouTube channel.
Learn step-by-step procedures, tips, and best practices to keep your splicers, cleavers, and OTDRs performing at their best. Subscribe to our channel to stay updated with new videos, training content, and practical guides to help you work smarter and more efficiently in the field.
Technical Assistance
Our skilled team provides quick, accurate support via phone, email, or online chat to resolve any issues efficiently.
Maintenance & Training
We offer scheduled maintenance tips and training programs to help your team get the most from DBtek products and avoid common problems.
Warranty & Service
DBtek provides comprehensive warranty coverage and access to authorized service centers for repairs or replacements, ensuring optimal product performance.
Updates & Resources
Stay current with firmware and software updates, and access manuals, guides, and troubleshooting tips to maximize efficiency and reliability.
Customer Success
We are committed to your success, offering personalized guidance, best-practice advice, and ongoing support to ensure your network installations and operations run smoothly.
Customer-Focused Support
DBtek ensures your fiber networks run smoothly with TotalCare, offering expert support, guidance, and reliable service throughout your equipment’s life.
